How do I get my physical VISA card?

After you've passed the full KYC check and application for a virtual card. You may proceed to the following steps to apply for a physical card.

1. Open the Lifepay App.
2. Click on the second tab of the app, and click "apply" on physical card.
3. The Lifepay app will show your residential address.
4. You can choose to post to the residential address used for the virtual card or add & choose a different delivery address.
5. Confirm this address.
6.Lifepay will make a physical card order & delivery request.
7. Currently, as with other neo banks, you can not track postal info due to Cardtech design.
8. After 5-10 working days, the Lifepay App will check with you if you have received your card.
9. If no card is received, Lifepay will tell you to contact Customer Service by phone/email.
Click on the wallet link on the Lifepay homepage to access virtual card applications and follow the instructions.