What happens if my card is lost / stolen or cancelled by the bank? Gloria Wong May 04, 2021 05:02 Updated You can immediately chat with us through Lifepay App to ask customer service to help. Related articles Refunding a Gift Card How to order a physical card? Product Disclosure Statement What should I do if I think my account has been hacked? Lifepay Formal Complaints Process Comments 0 comments Please sign in to leave a comment.