My digital card is not working, what should I do? Gloria Wong June 08, 2021 06:00 Updated Pleas email our customer service team at: firstname.lastname@example.org or call us at (03) 9917 3256 for further assitance. Related articles How long will it take when transferring between account? If my physical card is not working, what should I do? How do I activate my virtual VISA card? The difference between physical card and virtual card? How to change card security settings? Comments 0 comments Please sign in to leave a comment.